now he says that I had accepted it which I did not. He refused to help me unless I filled out the form and clicked the accept button on the bottom of the form. Of course, he wouldn't help me unless I filled out their tech support form which had absolutely nothing to do with my wanting a refund on a program I did not want or need. I immediately contacted them with emails that it was a mistake and I wanted my money back. When I did, I let them know I had not downloaded anything. Blocked my number from me being able to call them. I approached my bank and they checked out the contract(in very small print) all legal but you must look very very closely to check it out. Loop hole in the legal contract to deny the refund, when i first approached them, i told them that my old computer crashed due to mother board malfuntion, and i had taken the old hd.out and put it into the newĬomputer and attempted to transfer all data from the old hd.to the new one, no go, in their fine print states that if the old computer malfuntions IN ANY WAY, the warranty is void, so i have donated $139.00 to their company free of charge.so if you tell the truth with this crowd, you lose big time, so DO NOT USE OR GO NEAR ZINSTALL. That if the program did not work, all monies refunded, after about 3 weeks of trying different ways, the program did not work, so i requested a refund, the customer care rep, barry godwin took on the case and found a

I purchased a program from to copy all data from my old hard drive (xp) to windows7, which is not compatable, but iwas told this program will work at a cost of $139.00 us, on their website, it stated

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